Privacy Policy

Tulpa Club (herewith “we”, “us”, “our”) will keep all information confidential and any information collected by us is protected by security procedures in the storage and disclosure of information that you have given us, to prevent unauthorized access, as required by the Data Protection Acts 1994 and 1998 and the new EU GDPR guidelines. In no circumstances will your information be shared with third parties, indeed no one other than us will have access to any data you provide.

What personal information do we collect from the people that visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to create an account, place an order and keep history of your orders.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey or marketing communication, browse the website or use certain site features.

How do we use your information?

We may use the information we receive from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

– We do NOT have access to your account and it is protected by the password  only you know. However, we have a brief history of your purchases in our system and we occasionally use it to select complimentary samples you might like which we might include in subsequent orders.

If you signed up for our newsletter when creating an account, we occasionally email news about new products etc. We never pass on/sell your personal details to any third parties.

– The delivery address corresponding to an order will be passed on to Royal Mail, please refer to their privacy policy to learn how they handle it

– Under no circumstances, never can we access any payment details. All online transaction are handled either by Stripe, GPay or PayPal gateways. Please refer to their privacy policy to learn more.

How do we protect your information?

Only a limited number of members of our team are responsible for handling orders and have access to the particulars of the order.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Help remember and process the items in the shopping cart
• Understand and save user’s preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.Some of the features that make your site experience more efficient and may not function properly

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.