Refund / Exchange Policy

Fragrances that are unopened (i.e. the outer wrapping is intact) and in a saleable condition may be returned for exchange or refund, within 28 days of purchase.

Return postage is at the sender’s expense – unfortunately, we can’t offer free returns at this stage. Please ensure you obtain proof of postage when you return the item(s) to us (in case we do not receive the returned parcel, as we cannot accept liability for returned goods lost in transit).

To return your online order to us, please:

  1. Email us at [email protected]
  2. Print and complete our returns note, which will be sent to you
  3. Include the note in your return package